Gov’t, IFC launch new smartphone application to improve inspections

AMMAN — International Finance Corporation (IFC) and the Jordanian government on Monday launched a new smartphone application, according to an IFC statement sent to The Jordan Times.  IFC designed this application, named “Tawasol” (communication), to enable business owners to send their feedback on inspection and inspectors’ performance through answering a short questionnaire via smartphones, SMS and the Internet. The application provides inspection bodies with reports about the inspection systems efficiency, and enable them to assess inspectors’ performance and behaviour while on duty, which will improve businesses productivity and save time and money. Industry and Trade Minister Hatem Halawani said this new inspection feedback process will enhance transparency, accountability and private and public partnership. Public Sector Development Minister Khleef Al Khawaldeh said feedback is a key component to assess the success of reform programmes. IFC Country Manager in Jordan Ahmad Ali Ateqa said running proper reform programmes is the base of improving the business environment, attracting investments and enhancing the market competitiveness.  The project was made possible by USAID, IFC development partner, the statement concluded.